If you're considering hiring an Agile
Coach, it's probably because you have sensed the need for more 'business
agility', even if that's not the exact phrase that's come to mind.
Business Agility is basically the ability to adapt
rapidly so as to deliver valuable, relevant outcomes when the world changes.
Agile coaching helps the people who work
in such changing environments become more effective and successful. It
encompasses coaching,
facilitating, teaching, mentoring, consultancy and client service, all applied with an open and deliberate
bias towards using agile techniques to address the client’s needs.
Agile coaching needs licence to operate at
individual, team, leadership and systemic levels if it is to be effective.
Agile coaching is an evolving profession. When selecting an agile coach, look for competency
in the following areas:
Knowledge of a wide range of agile and
lean principles.
The ability to serve the business and
the teams
Coaching skills: coaching teams, individuals,
leaders and entire systems. Look for
some knowledge of professional coaching techniques
Facilitation skills - be that an event,
a workflow cadence, an agile framework or a culture through behavioural change
The ability to provide guided learning
through teaching and mentoring
Taking a partnership stance. An agile coach will spend time crafting a
working agreement with the client, identifying their goals, boundaries and
creating accountability and awareness. An
agile coach cannot make the changes the clients people need to make in themselves
However , direct consultancy and advice is
part of the mix and will be needed.
Expect a transparent conversation about what 'mode' the agile coach is operating
in at any given moment